🛡️ Privacy Policy

  • Effective Date: 17 November 2025
  • Last Updated: 17 November 2025

1. Who we are

Exceptional Blinds operates the website https://blinds-bury-st-edmunds.co.uk. We are committed to protecting your privacy and handling your data transparently and lawfully under the UK General Data Protection Regulation (UK GDPR).

2. Comments

When visitors leave comments, we collect:

  • Data entered in the comments form
  • IP address and browser user agent (for spam detection)
  • An anonymized hash of your email address (used by Gravatar)

Gravatar’s privacy policy: https://automattic.com/privacy

3. Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors may extract location data from images displayed on the site.

4. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Consent: For optional cookies and marketing communications
  • Contract: When you register or make a purchase
  • Legal obligation: For record-keeping and compliance
  • Legitimate interests: To improve site functionality and prevent spam

7. Who we share your data with

If you request a password reset, your IP address is included in the reset email.

Visitor comments may be checked via automated spam detection services.

We do not sell or rent your data. We may share data with trusted service providers who support our website operations, under strict data protection agreements.

8. How long we retain your data

Comments and metadata: retained indefinitely

Registered user profiles: retained until deleted by the user or administrator

Cookie data: varies by type (see section 2)

9. What rights you have over your data

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the ICO

To exercise your rights, contact us at: info@blinds-bury-st-edmunds.co.uk

10. International Data Transfers

We do not routinely transfer data outside the UK. If we do, we ensure appropriate safeguards are in place (e.g., adequacy decisions or standard contractual clauses).

11. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.